The Admin Supervisor will ensure staff are allocated to the most appropriate areas of the operation depending on season and volume. Make sure all pay requests are processed within a timely manner. All inbound calls are answered within agreed service level agreements. Planning and distribution of day to day works, liaising closely with all employees whilst ensuring that all works are allocated in a timely manner, meeting and surpassing the Clients requirements. Answer enquiries and questions, handle complaints, troubleshoot problems and provide information. Project a professional company image through customer interaction. To ensure excellence in customer services through effective performance management and training.
Why should you apply:
This is a fantastic opportunity for an Admin Supervisor to be part of a market leading heating and hot water specialist company with 35 years of successful delivery and a growing client base. The company is based in Ipswich with roles across two offices in Needham Market and Claydon.
What we’re looking for:
The Admin Supervisor will need to have good customer service skills along with being well organised. To be confident in speaking in a clear and concise manner with clients and staff.
At polkadotfrog recruitment we do our very best to ensure both client and candidate satisfaction. Our team of Specialist Consultants have the skills, experience and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match.