• Job Reference: SWR3033
  • Date Posted: 26 October 2021
  • Recruiter: Best of Suffolk
  • Location: Woodbridge, Suffolk
  • Salary: £19,000 to £22,000
  • Sector: Administration, Hospitality & Tourism, Sales
  • Job Type: Permanent

Job Description

Administration Executive – Best of Suffolk was founded in 2006, we have successfully grown our award-winning business now represent over 400 stylish places to stay in Suffolk. We are looking for an enthusiastic, experienced Administration Executive to join us on a permanent basis based in Woodbridge, Suffolk. 

Do you have exceptional customer service skills? Are you self-motivated and committed to personal excellence? If yes, this could be your next opportunity! 

As the Administration Executive, you will have ownership of administration process across all departments of the business and to provide support operationally, predominantly to bookings department. You will be working closely with the Bookings Manager to understand the bookings process, to cover in their absence and provide support day to day, maintaining and contributing to the sales performance of the business and respective targets.  Additionally, to be an expert in administration functions, supporting the rest of the team to maintain and improve all respective areas.  Visibility of and access to all departments will be required and provided at times.  

Other key duties include: 

  • Always provide the highest level of customer service.
  • All specific role functions completed accurately and within required timescales.
  • Continual review and improvement of existing processes.
  • Company targets achieved at individual and team levels.
  • Complaint resolution support.
  • Client satisfaction targets achieved
  • The highest level of hospitality provided to all visitors to BoS HQ. 

To be considered for this Administration Executive role you will need previous experience within a similar administrative role. You will have excellent communication and influencing skills, both written and verbal as well as strong organisational skills. You will have the ability to build relationships, both internally and externally and to plan, prioritise and manage workload to meet deadlines. You need previous experience using Microsoft Office packages. 

This is a full-time permanent role. In return we are offering a competitive salary of £19,000-£22,000 (depending on experience). As part of the role, you will be required to work Saturday’s and cover on-call duties in-line with the rota.  

If you have all the relevant skills and experience and would like to join our company, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.

No Recruitment Agencies please

This vacancy is being advertised and handled by Spider, an Online Job Advertiser, and Specialist Recruiter. We provide an online recruitment advertising and employee selection service in Suffolk, Norfolk, Essex, Cambridgeshire and beyond.

Additional keywords: administration, customer service, administrator, executive role, sales admin, administrator

Here at Spider, we take your privacy seriously. When you apply, we shall process your details and pass your application to this particular company for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. 

We will also request additional consent directly from you before submitting your personal information to any other recruiting company who are working directly with Spider for recruitment or recruitment advertising purposes should this particular application be unsuccessful.  We will never disclose your information to any third party unless legally required to do so and we will only ever contact you with the sole purpose of helping you find your dream job or offering career- related advice.   For our full Privacy Policy please view our website.