Affiliate Manager

  • Job Reference: SWR4071
  • Date Posted: 1 May 2024
  • Recruiter: Spider
  • Location: Hull, Yorkshire
  • Salary: £24,000 to £30,000
  • Sector: Marketing and Digital Marketing
  • Job Type: Permanent

Job Description

Affiliate Manager - Are you ready to be a changemaker in performance marketing? Would you like to work for a company that offers truly flexible working? If so, Spider is advertising on behalf of a performance marketing agency who has an exciting opportunity for an Affiliate Manager join them on a remote / hybrid working basis in Hull, East Yorkshire.

This is a Full-Time permanent role; however, they would also consider applicants who are available for a 6-month Fixed Term Contract. Though we would ideally like someone to attend the office occasionally to embed within the team, we can accommodate remote working though you will be required to visit their client in London from time to time!

As the Affiliate Manager you will initially be focusing on Account Management of one of their fantastic national clients, creating and leading affiliate activity, whilst developing and executing strategy in line with the client objectives and support and guidance from the strategy team. You will be tracking and reporting on performance according to relevant targets and KPIs, investigating and troubleshooting where necessary. As part of the wider affiliate role, you will be regularly communicating with clients, as well as cultivating a positive and collaborative working relationship.

On a day-to-day basis you will be responsible for:

  • Delivering the agreed affiliate workplan and managing affiliate activity in line with client objectives.
  • Using multiple affiliate network platforms independently to ensure accurate delivery and reporting of client performance, troubleshooting issues and with support identifying solutions.
  • Analysing issues and opportunities in performance, working with the strategy and product teams to identify and implement recommended solutions.
  • Working with the assistance of a Senior Account Manager to accurately budget management, including commission and spend levels across multiple clients.  Assisting the Senior Account Manager in developing relationships and maintaining strong communication with clients.
  • Accountable for ensuring all work is completed on time and to a high standard •
  • Reporting on a daily, weekly, and monthly basis to monitor KPIs and be able to answer the ‘why’ for performance.
  • Lead regular client calls to discuss performance and actions and build confident client relationships.
  • Attending client meetings and take on an active role presenting, asking appropriate questions, and contributing to discussions.
  • Working in collaboration with team to ensure delivery of service with a right first-time approach.

What are they looking for?

Drive, determination, and a self-disciplined approach are vital to be effective in this role. You will enjoy and be able to easily adapt to different personalities, being a proactive team player who is motivated and highly organised, enabling you to manage a diverse and busy workload.

Key skills and knowledge include:

  • Experience working in an agency environment is preferable but not essential.
  • Up to date knowledge of the affiliate/ partnership marketing space
  • Organised and efficient approach to work, able to prioritise effectively and keep track of multiple tasks and projects.
  • Experienced in dealing with one or multiple affiliate platforms and technologies - e.g. Awin, CJ, TD, Impact.
  • Effective communication skills with internal colleagues and external stakeholders.
  • Excellent attention to detail: careful and thorough, gathering complete information.
  • Interest in and knowledge of up-to-date affiliate marketing best practises
  • A track record of analysing performance issues and opportunities.
  • Strong working knowledge of MS Office, particularly Microsoft Excel and PowerPoint.
  • Tracking and reporting experience with analytics packages such as GA or Adobe.

On offer is a competitive salary of £24,000 - £30000 per annum as well as a range of benefits including:

  • Flexible working: From flexible start and finish times, to having every other Friday off*. We trust our people to work flexibly around their lifestyle and family arrangements.
  • Up to 29 days' holiday per year (plus bank holidays): Our employees start with 25 days' holiday per year, increasing to up to 29 days with long service. You would also have the opportunity to purchase additional holidays with our holiday purchase scheme.
  • Milestone days off: Whether it’s your birthday, you’re getting married, or it’s your child's first day at school, we want you to take the time off work to enjoy these special moments.
  • £250 per year ‘experience for life’: Up to £250 a year to spend on pursuing a dream or to take part in an activity that leads to greater personal development.
  • Discounts and benefits: Our rewards platform gives you access to discounts and offers on over 1000 retailers. From your weekly shop to a one-in-a-lifetime holiday, there will be a discount to suit your needs.
  • Bupa health cash plan: We understand that everyday healthcare costs can quickly add up. We offer a cash plan through Bupa to claim back those costs such as a prescription or trip to the dentist.
  • Bonus scheme: When Summit do well, we want our teams to reap the rewards, so we have an annual bonus scheme based on company profits.
  • Life assurance: Your family matters to us, if something terrible happened, we want to make sure they are looked after.
  • Religious holiday swaps: As some of our UK bank holidays are traditionally based around Christian events, we want to ensure we’re being inclusive and letting people celebrate religious holidays that matter to them.

If you have the relevant skills and wish to apply, then please do so by forwarding your CV as soon as possible.

Please check your email inbox and spam/junk mail folder for any email correspondence for this role.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Additional keywords: affiliate, manager, digital marketing, performance marketing, retail, account manager, affiliate networks

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