You must have previously managed Servicing and Repair teams. Responsible for providing technical support, encouragement and training for all existing and future Engineers, the Area Supervisor deals with the management of Engineers including recruitment, grievance and disciplinary issues that arise whilst communicating Company procedures and Client specific requirements. The Area Supervisor role is vital in the delivery of Quality of Work and must have a professional attitude and keen desire for future development of the business, creating an environment which encourages employee development, good employee relations, teambuilding, and quality standards, whilst reporting into the Contracts Manager.
Some duties include:
Responsible for the recruitment and development of an engaged workforce, motivating and managing through the appropriate HR processes, including incidents of grievance and a disciplinary nature.
Ensure that contractual and specific requirements are delivered, motivating the Engineers, and providing technical support in completing their duties both during normal working hours and through the 24/7 call out.
Communicating Company procedures and Client requirements to operatives through daily contact and the structured monthly Toolbox Talks.
Represent the Company in a professional manner at Client Progress Meetings, Tenant Forums, when dealing with complaints etc.
Maintain accurate records of all formal communications, site visits and Client meetings.
Carry out Post work Inspection Quality Checks, to pre-determined agreed target volumes, and provide reports for management to meet Client requirements and to identify future training and technical support requirements.
Attend properties where allocated resources have been unable to provide corrective repair, or revisits have failed to fix faults to ascertain course of action or suggestions to ensure work completion, including further training requirements where appropriate.
The location of the role will be covering the Derbyshire area.
You will be paid a salary of up to 40,000 with annual performance reviews. You will also be given a mobile phone and tablet and other benefits such as pension scheme, 22 days holiday plus bank holidays increasing with length of service, life insurance scheme and company sick pay.
So, who are you?
Must have previously managed Servicing and Repair teams. You will be a competent professional who takes pride in your work and be an ambassador for the company who employs you. You will be self-motivated and eager to complete your own work on time and to a high standard.
If you have the relevant skills and experience, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.
This vacancy is being advertised and handled by Spider, an Online Job Advertiser and Specialist Recruiter, who provide recruitment services in Suffolk, Norfolk, Essex, Cambridgeshire and beyond.
Additional keywords: Supervisor, Area Supervisor, Team Leader, Utilities, Gas, Commercial Engineer, Service, Repair, Breakdown, Gas Engineer, Gas Safe, Mobile Engineer, Service Engineer
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