Contract Co-ordinator

  • Job Reference: SWR3475
  • Date Posted: 22 July 2022
  • Recruiter: P&O Ferrymasters
  • Location: Newport, Gwent
  • Salary: On Application
  • Bonus/Benefits: Competitive Salary
  • Sector: Customer Service, Transport & Logistics
  • Job Type: Permanent

Job Description

Contract Co-ordinator – Are you looking for a career in logistics? Can you develop good relationships with customers and suppliers?  If so, P&O Ferrymasters, the pan-European leader in tailor-made transport, logistics and supply chain solutions and part of DP World who are one of the largest global logistics companies in the world, are looking for a Contract Co-ordinator to join their team based in Llanwern, South Wales on an initial 6-month contract. 

So, what’s this job all about? As Contract Co-ordinator you will be responsible for supporting the Operations Supervisor to ensure the continuing day to day running of the contract. 

You will be part of a highly dedicated and professional team, which is based on our customer site in Llanwern. Your team consists of experienced Customer Service Representatives and Transport Professionals, and by teaming up with other operational and supportive departments within the organisation; a high service level can be achieved with the shared aim of achieving the very best for our customers. 

Other key responsibilities will include: 

  • Ensure collection and delivery expectations are met in both an effective and efficient way
  • Raise and manage bookings keeping key personnel informed of all necessary changes
  • Liaise with Asset and Charter contacts to achieve optimum service
  • Support activities such as customs clearance and standkit change overs
  • Collate information relevant for various KPI’s on a weekly and monthly basis and report to line manager
  • Liaise with P&OFM employees at other sites to maximise efficiencies for the customer
  • Daily liaison with Customer personnel in a professional manner

Who are we? 

We are P&O Ferrymasters, and we work with some of the largest companies in the world to make sure that their goods get to where they need to on time and efficiently. We have locations across Europe and the Northern Mediterranean and our routes cover road, rail and sea. We operate from over 20 locations in 13 countries and work with some of the best-known global household names. We are a part of DP World who are one of the largest global logistics companies in the world; at any one time 10% of all shipping containers in the world are being shipped by DP World. We are proud to lead the future of logistics to help enable global trade in the 21st century and beyond.

Who are you? 

As Contract Co-ordinator you have previous experience of working in a customer focussed operational role and will possess excellent communication skills. You will have excellent organisational skills, including ability to prioritise and manage own workload as well as an eye for detail and excellent customer service. Good IT skills, including MS Word and Excel are required as is H&S knowledge and awareness and the ability to develop and maintain good working relationships at all levels. 

This is a full-time position, 40 hours per week. In return, P&O Ferrymasters offer a competitive package in line with the seniority of the position. Other benefits include Company pension, P&O Ferries travel concessions, Employee Assistance Scheme and an employee wellbeing programme, along with opportunities for personal and professional training and development. 

Do you have what we’re looking for? And does this sound like the perfect opportunity for you? We hope so – in which case, now’s the time to let us know! Please apply with your CV and covering letter as soon as possible. We look forward to hearing from you. 

No Recruitment Agencies please

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

This vacancy is being advertised and handled by Spider, an Online Job Advertiser, and Specialist Recruiter. We provide an online recruitment advertising and employee selection service in Suffolk, Norfolk, Essex, Cambridgeshire and beyond.

Additional keywords: coordinator, coordination, contracts, logistics, haulage, transport

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