Hire Desk Assistant

  • Job Reference: SWR2985
  • Date Posted: 13 September 2021
  • Recruiter: Spider
  • Location: Ipswich, Suffolk
  • Salary: £18,000 to £22,000
  • Sector: Administration, Call Centre / Customer Service, Transport & Logistics
  • Job Type: Permanent

Job Description

Hire Desk Assistant/ Assistant Hire Controller– Spider is advertising on behalf of a successful and growing company based in Offton near Needham Market who supply portable toilets to the construction and event industries. They are looking to recruit an enthusiastic and adaptable individual to join their small, friendly but busy team in the role of a Hire Desk Assistant 

As the Hire Desk Assistant your key responsibility will be providing support to the Hire Controller team with the day to day running of the hire desk. This is an extremely busy role, and you will be having a hands-on approach ensuring customers' requirements are dealt with and planned efficiently. 

Other responsibilities of the Hire Desk Assistant include: 

  • Planning transport routes including daily service rounds, deliveries, and collections
  • Advising customers on welfare provision, both on the telephone and by email, resolving issues as they arise
  • Using a bespoke computerised hire system to ensure all hire administration is completed in an accurate and timely manner
  • Work alongside the Hire Controller to ensure the hire process runs smoothly 

As the Hire Desk Assistant, you will ideally have experience within a similar role or transport or logistics planning.  You will be an enthusiastic, flexible, customer focussed individual with a confident telephone manner as well as experience of working within a fast-paced office environment. You will think methodically and logically – adapting to change when required. You will have excellent organisational skills, be able to work both on your own initiative and as part of a small team, with the ability to prioritise and manage your own workload. Good numeracy and IT skills, including MS Word and Excel are required. 

A competitive salary of £18,000-£22,000 per annum, depending on experience is on offer for this full-time position, working 40 hours a week, with 28 days Holiday (including Bank Holiday). 

If you have the relevant skills and experience and would like to join this successful company, please apply by forwarding an up-to-date CV as soon as possible. Please note, own transport essential due to rural location. We look forward to hearing from you.  

This vacancy is being advertised and handled by Spider. The regions Fixed Fee Web Recruiter and Online Job Advertiser. We provide an online recruitment advertising and employee selection service in Suffolk, Norfolk, Essex, Cambridgeshire and beyond. 

Additional keywords: hire, hire desk, scheduling, transport, logistics, planner, operator, coordinator, controller, workforce planning, assistant, hire desk assistant, transport planner 

By applying for this role, you give permission for Spider to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Spider Web Recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment.