A new position for an experienced Operations Manager/Director to join this rapidly growing business and to oversee their engineering, logistics and warehouse teams as well as having strong links with customer service operation as well as to have a wider input into the business as a whole. The key to this position is positive leadership and engagement. We are looking for a business improver who can create strong relationships with all departments to ensure a positive outcome for the customer, ensuring continued improvement to the service offering. You will hold key relationships with the sales department to keep abreast of new customers as well as managing the UK Technical Manager and Regional Technical Managers. There is a team of 30
engineers which is growing who need to reply on you to show direction and support, ensuring that all customers receive the same outstanding service.
Why should you apply:
This is an amazing opportunity to take up this new position and guide an already successful and growing team to reach new heights. Growth and expansion is the name of the game here, as wellas providing an exceptional customer experience. You will work closely with other Directors within
the business to ensure customer needs are met and that you have the technical and customer support capability to fulfil new contracts.
What we’re looking for:
We need someone with experience in a similar position working within a fast moving B2B environment. You must have some technical/engineering knowledge to be successful in this position, set examples, be able to handle escalated issues and advise on best practice. Your communication skills will be second to none along with your influencing skills, taking your teams on this fantastic route to growth. We are opening new branches all across the UK, recruiting (alongside HR), you need to have experience of workforce planning to ensure you can meet customer needs.
.At polkadotfrog recruitment we do our very best to ensure both client and candidate satisfaction. Our team of Specialist Consultants have the skills, experience and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match.